About this Policy:
This is the privacy policy of Vinculum Solutions. The policy applies to how we collect, use and share personal information about you via our website or when you interact with us, including when you attend events hosted by us and when you contact us for customer support.
The policy will no longer apply if you navigate away from this site. We are not responsible for other sites’ information handling practices.
Who we are:
We are Vinculum Solutions, a company enabling the eCommerce ecosystem with powerful SaaS-based products for Multi-Channel Retailing in India and Internationally. Our registered office is at Vinculum Solutions, Building No. 1, First Floor, Infospace Building, Plot 2B, Sector 62, Noida, Uttar Pradesh 201307. Please check our
About Us section for more information. For any queries pertaining to our privacy policy and how we handle your information, kindly reach out to us at
[email protected]
How we collect information:
The only information we collect is what you provide us about yourself. We collect information at several points:
- Cookies:
A cookie is a small data file that is placed on the hard drive of your computer when you visit the Vinculum website. We use traffic cookies to identify which pages are being used. This helps us manage and analyze data about web page traffic and improve our website performance. We use this information for statistical analysis purposes and then the data is removed from the system. Cookies help us to provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. Cookies do not give us access to your computer in any way or any other information about you, other than the data you choose to share with us. You can choose to disable cookies at any time by changing your browser settings. However, by disabling cookies, you will experience limited functionality and we will not be able to provide you with the services that you request. By agreeing to our use of cookies, the following types of cookies may be placed on your system:
- Social Media Cookies: These cookies are used to integrate our site with popular social media sites (Facebook, Twitter, etc.) Social Media cookies allow visitors to share content quickly and easily with their social networks.
- Analytics Cookies: These cookies are used to measure website traffic and activity.
- Online forms:
Our online forms collect information about you when you register for our newsletter or subscribe to our blog if you complete any of the various forms on our site to contact us, make inquiries, download our resources and apply to us. We collect your name, email address, phone number, the details of your business and other relevant information, which is indicated on the form that you need to complete.
- Customer Contact:
You may provide us information by contacting us via email or by other means. The comments you provide, along with your contact information may be kept by us in our records for further communication with you. This information allows us to improve our service to you when we reach out to you in case a follow-up to your feedback is needed. We may also collect any other information you provide to us after initial contact.
- Other Information:
We also collect information about your IP address, browser type, the URLs you visited before and after visiting our site, page hits, and page views.
How your information is used:
We mainly collect two types of information from you:
- Personal Information – We use this information and all details provided by you to give you a user experience that is more personalized and relevant to you.
- Session Information – By using session information about your experience on Vinculum, we are able to troubleshoot any technical issues, as well as enhance the usability of our website.
With whom we share this information:
We may share information about you as follows or as otherwise described in this Privacy Policy:
- In connection with a joint marketing campaign, seminar etc., offered by Vinculum and a third party, we may share your information with any third parties participating in such an offering.
- We may share information with third party vendors, consultants and other service providers who need access to such information to carry out work on our behalf.
- In response to a request for information if we are required by, or believe disclosure is in accordance with, any applicable law, regulation or legal process.
Your rights:
You have the right to :
- Opt-out of any mailing lists you are subscribed to: While we strive to provide you with offers and services that are of benefit and interest to you, we offer you the ability to opt out of receiving information of our products and services at any time.
- Change or Access your information: You may at any time access and change your account or personal information or subscribed services. You can easily access and manage your subscription preferences by following the links that may be provided within our subscription emails. We request that you keep your information as current as possible so that we may continue to improve our service to you.
Security of your Information:
We endeavor to undertake initiatives to keep your information secure at all times. We have internal procedures in place requiring our employees and data processors to respect the confidentiality of any personal information held by us.
Note that Vinculum may transfer and store your personal information to our overseas facilities. However, this is no way changes our commitment to the privacy and security of your data.
Policy Amendments:
We may add to, or change this Policy from time to time. The updated policy will be available on our website. If you wish to get in touch with us or have any queries about the amendments made to the way we handle your personal information, you can contact us at
[email protected] at any time.