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SaaS Based Order Management and Fulfillment




Sell on Multiple Sales Channels

Vin eRetail

Cloud-based Order Management and Fulfillment suite enabling Multi Channel Retailing

USE CASES

Inefficient Order Management can hinder the growth of an Organization

Fulfill the demands of customers easily with a centralized real time view of inventory across distributed supply chains.


With the growth in business, managing orders becomes a complex task. Globalization, multiple sales channels, and a complex supply chain are some of the reasons behind inefficient and inaccurate order management. Without real time visibility of inventory at various locations, it is difficult to manage orders across different sales channels and provide a timely delivery.

With the help of DOM, organizations can have a centralized view of their inventory, streamline their order management processes and improve customer satisfaction. These orders and inventory can be prioritized based on specific customer needs.

Inefficient Order Management can hinder the growth of an organization

Manage Returns Effectively to delight Your Customers


One of the key driving forces in customer retention depends on how well an eTailer is managing customer returns; simple and convenient returns processes can encourage the customers to buy more.For eTailers, product return rates are significantly higher than those for brick-and- mortar retailers and vary largely among categories.

Vin eRetail helps eTailers streamline their returns process by:

• Tracking returns
• Integrating with 3PL companies for return to region
• Processing part order returns
• Configuring returns processes and returns reason code

Vin eRetail’s robust returns management functionality helps eTailers fulfill returns effectively and efficiently, track and reduce returns by delivering the right product to the right customer, and save the cost of managing returns with ready integrations with 3PL and last-mile fulfillment companies.

Manage Returns eTailers

O2O Transformation: eTailers partnering with Retailers


eTailers are partnering with Retailers and also, are opening their kiosks to increase their customer reach by allowing consumers to search for the product or service online/offline and buy it through a channel of their choice.

These strategic initiatives helps the online players achieve the following:

1. Create an omnichannel experience for their customers: There is still a vast majority who want the ease and tangible experience of an offline store, where they get to touch and feel the product before purchase.

2. New revenue streams: eTailers can partner with retailers to fulfill their orders from inventory in-store and hence have a wide plethora of products online.

020 Transformation eTailers

Vin eRetail Editions

Start Selling Online

Start Selling Online

Vin eRetail eXpress enables:

  • The ability to Sell Online on any Marketplace
  • Order Management via a common inventory
  • Reduced administrative & operational errors
  • Rapid implementation
  • Streamlined operations, with no need for technical knowledge

Start Selling Online

Start Selling Online

Vin eRetail eXpress enables:The ability to Sell Online on any MarketplaceOrder Management via a common inventoryReduced administrative & operational errorsRapid implementationStreamlined operations, with no need for technical knowledge

Turbocharge Your Online Business

Vin eRetail Professional offers:

  • Powerful order management functionality
  • Scalable, configurable platform to manage your growth
  • Ready integrations with Magento, Shopify and other web stores
  • Ready integrations with marketplaces, 3PLs for deliveries & returns
  • Manage orders from your website/multiple marketplaces through a common inventory
  • Analytics to track performance and growth
  • Fast implementations

Turbocharge Your Online Business
Turbocharge Your Online Business

Turbocharge Your Online Business

Vin eRetail Professional offers:Powerful order management functionalityScalable, configurable platform to manage your growthReady integrations with Magento, Shopify and other web storesReady integrations with marketplaces, 3PLs for deliveries & returnsManage orders from your website/multiple marketplaces through a common inventoryAnalytics to track performance and growthFast implementations

Enabling Omni Channel Retail Experience

Enabling Omni Channel Retail Experience

Vin eRetail Enterprise offers:

  • Enterprise class eCommerce product for 3PLs, multi–brand retailers & eCommerce marketplaces
  • Powerful multi channel order management & fulfillment functionality
  • Real time store inventory data - critical for meeting customer expectations in terms of flexibility such as click & collect, reserve & collect etc.
  • Powerful analytics & insights to help you grow
  • Fulfillment of marketplace orders through store inventory

Enabling Omni Channel Retail Experience

Enabling Omni Channel Retail Experience

Vin eRetail Enterprise offers:Enterprise class eCommerce product for 3PLs, multi–brand retailers & eCommerce marketplacesPowerful multi channel order management & fulfillment functionalityReal time store inventory data - critical for meeting customer expectations in terms of flexibility such as click & collect, reserve & collect etc.Powerful analytics & insights to help you growFulfillment of marketplace orders through store inventory

KEY FEATURES

Inventory Management

Inventory Management

Supplier Portal

Supplier Portal

Order Management

Order Management

Warehouse Management

Warehouse Management

Returns Management

Returns Management

BI & Analytics

BI & Analytics

CRM

CRM

Point Of Sale

Point Of Sale

CASE STUDIES

Samflax

Sam Flax, a leading U.S. based art supply store chain collaborated with Vinculum to enable Offline-Online transformation for their business, empowering an Omnichannel shopping experience for their customers.

Wildcraft

Wildcraft, a leading Indian outdoor clothing and equipment company partnered with Vinculum to scale up their online operations and provide an OmniChannel experience to their customers.

Vestige

Vestige partnered with Vinculum Solutions in 2008 for implementing client-server applications for head-office, back-office system and stores’ point-of-sales. In 2014, to meet the growing demand of business & scaled up sales, Vinculum implemented Vin eRetail, a Cloud based retail suite to transform their legacy system to a Web-based decentralized system enabling multi-channel retailing. Vin eRetail offered the ability to support business growth and scalability. Vin eRetail enabled multi-level marketing and distributor specific promotions.

Popular

Popular partnered with Vinculum Solutions to fuel its Omni Channel journey, going online & integrating existing ERP to various processes to effectively manage the operations.

Safety Kart

Safetykart.com is an online destination that brings all the safety needs to one singular place. Safety Kart partnered with Vinculum to overcome difficulties it faced in managing critical business functions such as Returns Management, SKU Management, Inventory Management and Shipments which was causing the productivity levels to fall sharply. Vinculum helped Safety Kart automate its business processes, track Inventory and Shipments better, manage SKUs and Returns well, and scale up faster to achieve desired productivity levels. Implementation of Vin eRetail, an end-to-end retail suite, helped Safety Kart transform its business operations, manage business functions better and improve overall productivity with time.

Pretty Secrets

Pretty Secrets is India's largest online lingerie brand with a collection of over 10000 products. Vinculum helped Pretty Secrets overcome difculties it faced in managing critical business functions of both ofine and online channels such as Inventory Management, Warehouse Management, Reporting, Order Management etc.

Nykaa

Nykaa partnered with Vinculum to transform its business operations from manual to automated and overcoming the obstacles such as multi-price management, inventory management, etc. which were hindering Nykaa to achieve its desired productivity with rising scale.

WHITE PAPER

Succeeding in the Omni-Channel Era of Retailing

Venkat Nott, CEO - Vinculum Group
Succeeding in the Omni-Channel Era of Retailing

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            eCommerce Fulfillment: The Key Enabler for Multi-Channel Retailing

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